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We are providing a discussion group where people can post articles about problems they encounter, or tips and tricks that other users might want to know about. A regular newsgroup client, such as Outlook Express, will provide a better user interface to this news:// newsgroup. The discussion supports threads, so you will be able to post a reply to another user's question. We will be tuned in to this discussion as well, and will reply to questions posted here. Otherwise you can receive customer support by sending e-mail to for a personal reply.